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How to get customers who love you even when you screw up
This is Part Five of a five-part series: Joy of Honesty in Business. During the first year of Smart Bear’s existence, my software was crap. How did I get customers, and why were they so vehemently...
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Differentiate yourself through honesty
This is Part Three of a five-part series: Joy of Honesty in Business Dishonesty is so rampant we can hardly be bothered to take offense: A previously recorded message insists that our call is...
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